When you receive a Reject

Steps leading up to the rejection

• Invoice submitted to Billit and invoice sending is launched.
• Flow 1 → PPF: invoice data transmitted; Billit only sends the invoice to your customer after the PPF has acknowledged Flow 1 (status 250 in Billit).
• Flow 2 → delivered via Peppol to the customer's PA-R.
• The PA-R performs the regulatory checks and rejects the invoice
  • The invoice is not delivered to the customer (unless the customer asks its PA-R for it).
  • The PA-R makes the rejection status available to the customer for information.
  • The PA-R transmits the 213 – Rejetée status and the mandatory reason code to Billit, for the attention of the sender, and to the PPF. Possible reasons:
    • REJ_SEMAN – semantic/Schematron errors (e.g. totals or VAT calculation not consistent);
    • REJ_UNI / DOUBLON – duplicate: same invoice number, same seller SIREN, same year;
    • REJ_COH – data not consistent with reference lists (codes, identifiers);
    • REJ_ADR / ADR_ERR – customer's e-invoicing address (BT-49) missing or wrong;
    • REJ_REF_PJ / REJ_ASS_PJ – attachment missing or not linked correctly.

The lifecycle of the rejected invoice is terminated: no other status can follow, and the Flow 1 data already at the PPF is closed by the 213 status.

The rejection status and reason

• Appear in the messages;
• are available via API or webhook.

Actions for the sender

Read and analyse the rejection reason in Billit.

• Where available, download/open the related XML to obtain the detailed rejection information.
• If the reason for the rejection cannot be determined, contact Billit Support.
• If you believe the invoice content is correct and the rejection is unjustified, contact Billit Support. Billit can raise this with the PA-R but cannot overturn its decision.

In other cases, correct the invoice data that caused the rejection.

Cancel the rejected invoice in your accounting, for example by creating an internal credit note. This is required by the French standard: the 213 status is your supporting document.

• The internal credit note is not sent to the customer.

• The internal credit note is not transmitted as Flow 1 to the PPF.

• Do not send a credit note for a rejected invoice through the network: the invoice's lifecycle is closed and Billit,as PA-E, will not forward it to the customer nor send a Flow 1 for it (if uploaded, it is kept for archiving only).

  Create a new regular invoice with a new invoice number, containing the corrected information. Billit does not allow you to change an invoice once it has been sent to the PPF, so a new number is always required.

• The new invoice is transmitted as a new Flow 1 to the PPF.

• The new invoice is transmitted as a new Flow 2 via Peppol to the customer's PA-R.

• The new invoice does not need to reference the rejected invoice, but we recommend mentioning the rejected invoice number in the invoice note field so both sides can link the two and avoid double booking.