When you receive a Reject

Steps until the receiving of the Reject :

• Invoice submitted to Billit and Invoice sending is launched.
• Flow 1 → accepted by PPF.
• Flow 2 → delivered via Peppol to the customer's receiving Plateforme Agréée.
• PA-R of the customer rejects the invoice (technical rejection).
  • The invoice is not delivered/made available to the customer through the normal invoice delivery process.
  • The PA-R makes information about the rejection available to the customer.
  • The PA-R transmits the 213 – Rejetée status and rejection reason to the PA-E (Billit).
  • The 213 – Rejetée lifecycle status is also transmitted to the CdD PPF. The lifecycle of the rejected invoice is terminated with status Rejetée.
• Reject information:
  • Appears in the messages.
  • Available via API or webhook.

Actions for the sender:

• Read and analyse the rejection information available in Billit.
  • Where available, download/open the related XML to obtain the detailed rejection information.
  • If the reason for the rejection cannot be determined, contact Billit Support.
  • If you believe the invoice content is correct and the rejection is unjustified, contact Billit Support.
    Correct the invoice data that caused the technical/compliance rejection.
• Create a new regular invoice with a new invoice number, containing the corrected information.
  • The new invoice is transmitted as a new Flow 1 to the CdD PPF.
  • The new invoice is transmitted as a new Flow 2 via Peppol to the customer's PA-R.
  • The new invoice does not need to reference the rejected invoice.
  • If useful, information explaining that the new invoice replaces/corrects the rejected invoice may be included in an appropriate invoice note/text field.