When you receive a Refuse

Steps until the receiving of the Refuse :

• Invoice submitted to Billit and Invoice sending is launched
• Flow 1 → PPF: invoice data is transmitted to and accepted by the PPF.
• Flow 2 → Peppol → PA-R: the invoice is transmitted to the customer's receiving Plateforme Agréée.
• PA-R of the customer delivers to the Customer
• Customer refuses the invoice for a business reason → status 210 Refusée :
  • Transmitted via PA-R to Billit, for the attention of the sender;
  • Transmitted to the PPF (French Tax Authority)
• Refusée status is displayed in the PA-E Billit (availablie via API or webhook)

Actions for the sender:

• Analyse the reason for the refusal and prepare the corrected invoice content.
• If required for internal accounting purposes, cancel the refused invoice internally, for example by creating an internal credit note.
  • The internal credit note is not sent to the customer.
  • The internal credit note is not transmitted as Flow 1 to the PPF.
  • A regular credit note uses CreditNoteTypeCode 381.
• Send a new invoice (with a new invoice number)

Corrective invoice not required for this workflow

• A corrective invoice (InvoiceTypeCode 384) is not required for this Billit workflow.
• Billit handles the correction of a refused invoice by issuing a new regular invoice with a new invoice number. If required for accounting purposes, the sender may create an internal credit note to cancel the refused invoice in its accounting.
• Billit currently does not support InvoiceTypeCode 384.